Leadership Development

The greatest gift of being a Chick-fil-A Operator is the connection I have with my leaders and team members.  Most of our team members have not had formal work experience in Corporate America and it’s important to me that they not only reach our business goals, but also their personal life goals.  It’s a joy to learn about where they see themselves in the future and help them create an action plan to get there.  It starts with a simple questionnaire to guide the conversation.  

Personal Development Plans help you create a short and long term plan for your life as well as help us support you in your development personally and professionally.

Personal Development Plans help you create a short and long term plan for your life as well as help us support you in your development personally and professionally.

New Hire Video Questions
Enterprise Book
Restaurant Supervisor Development Workbook
Train the Trainer Workbook
Leadership Development Workbook
Strategic Planning Worksheet
Restaurant Director Interview
Interview #1
Interview #2
Interview #3
Driver Interview
Personal Development Survey
Personal Development Plan Worksheet
Uniform Order Form (Main)
Uniform Order Form (Holcombe)
An Enterprise is a business organization that is complicated, risky and meaningful. Our Enterprise Directors strive to model the values of SERVE GROW and CONNECT for the team members they lead.  My role as an Operator is to cast vision, create …

An Enterprise is a business organization that is complicated, risky and meaningful. Our Enterprise Directors strive to model the values of SERVE GROW and CONNECT for the team members they lead.  My role as an Operator is to cast vision, create clarity of roles, and develop leaders to their full potential.  

About Your Operator (Video)
Your Role at Chick-fil-A (ideo)
Operator Self-Assessment
Leaders
Enterprise Organizational Chart
Employer Brand Promise
6 Critical Success Factors
Food Safety 5
Our Credo Card
Dogwinks Policy Handbook
Career Pathway
Business Framework
Business Plan
Roles and Responsibilities Documents